Electronic Government
Gabriela Viale Pereira, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk |
Front Matter |
E-Government Foundations
|
Between Overexploitation and Underexploitation of Digital Opportunities – A Case Study with Focus on Affordances and Constraints
Göran Goldkuhl |
3-14 |
Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies
Sara Hofmann, Christian Madsen, Bettina Distel |
15-28 |
A Pathology of Public Sector IT Governance: How IT Governance Configuration Counteracts Ambidexterity
Johan Magnusson, Jwan Khisro, Ulf Melin |
29-41 |
Barriers and Drivers of Digital Transformation in Public Organizations: Results from a Survey in the Netherlands
Luca Tangi, Marijn Janssen, Michele Benedetti, Giuliano Noci |
42-56 |
E-Government Services and Open Government
|
Smart Policing: A Critical Review of the Literature
Muhammad Afzal, Panos Panagiotopoulos |
59-70 |
Utilizing an Investment Instrument for Digital Transformation: A Case Study of a Large Swedish Municipality
Jwan Khisro |
71-81 |
Service Quality Through Government Proactivity: The Concept of Non-interaction
Peter Kuhn, Dian Balta |
82-95 |
Automatization of Cross-Border Customs Declaration: Potential and Challenges
Markko Liutkevičius, Karl Pappel, Sidra Butt, Ingrid Pappel |
96-109 |
AI-Enabled Innovation in the Public Sector: A Framework for Digital Governance and Resilience
Gianluca Misuraca, Gianluigi Viscusi |
110-120 |
Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government
Mille Nielsen, Christian Østergaard Madsen, Mircea Lungu |
121-137 |
Measure What Matters: A Dual Outcome Service Quality Model for Government Service Delivery
Willem Pieterson, Cindy Weng |
138-150 |
Digital Inclusion Competences for Senior Citizens: The Survival Basics
Jeremy Rose, Jesper Holgersson, Eva Söderström |
151-163 |
Walking a Mile in Their Shoes—A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective
Hendrik Scholta, Sebastian Halsbenning, Bettina Distel, Jörg Becker |
164-178 |
The Role of Domain-Skills in Bureaucratic Service Encounters
Søren Skaarup |
179-196 |
Aligning Stakeholder Interests, Governance Requirements and Blockchain Design in Business and Government Information Sharing
Sélinde Engelenburg, Boriana Rukanova, Wout Hofman, Jolien Ubacht, Yao-Hua Tan, Marijn Janssen |
197-209 |
Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Only
Maria Wimmer, Alessia Neuroni, Jan Frecè |
210-222 |
Governance Challenges of Inter-organizational Digital Public Services Provisioning: A Case Study on Digital Invoicing Services in Belgium
Stijn Wouters, Marijn Janssen, Joep Crompvoets |
223-235 |
Open Data: Social and Technical Aspects
|
A Methodology for Retrieving Datasets from Open Government Data Portals Using Information Retrieval and Question and Answering Techniques
Raissa Barcellos, Flavia Bernardini, Jose Viterbo |
239-249 |
Open Government Data from the Perspective of Information Needs - A Tentative Conceptual Model
Jonathan Crusoe, Elisabeth Gebka, Karin Ahlin |
250-261 |
Towards a Framework for Open Data Publishers: A Comparison Study Between Sweden and Belgium
Jonathan Crusoe, Anthony Simonofski, Antoine Clarinval |
262-274 |
Open Government Data Systems: Learning from a Public Utility Perspective
Jonathan Crusoe, Anneke Zuiderwijk, Ulf Melin |
275-289 |
Collaboration in Open Government Data Ecosystems: Open Cross-sector Sharing and Co-development of Data and Software
Johan Linåker, Per Runeson |
290-303 |
Towards Generic Business Models of Intermediaries in Data Collaboratives: From Gatekeeping to Data Control
Iryna Susha, Maartje Flipsen, Wirawan Agahari, Mark Reuver |
304-315 |
AI, Data Analytics, and Automated Decision Making
|
Generating Value from Government Data Using AI: An Exploratory Study
Yingying Gao, Marijn Janssen |
319-331 |
Identifying Risks in Datasets for Automated Decision–Making
Mariachiara Mecati, Flavio Cannavò, Antonio Vetrò, Marco Torchiano |
332-344 |
Using Government Data and Machine Learning for Predicting Firms’ Vulnerability to Economic Crisis
Euripidis Loukis, Niki Kyriakou, Manolis Maragoudakis |
345-358 |
Smart Cities
|
Towards Data-Driven Policymaking for the Urban Heat Transition in The Netherlands: Barriers to the Collection and Use of Data
Devin Diran, Anne Veenstra |
361-373 |
Identifying Strategic Planning Patterns of Smart Initiatives. An Empirical Research in Spanish Smart Cities
Manuel Rodríguez Bolívar, Cristina Alcaide Muñoz, Laura Alcaide Muñoz |
374-386 |
Demographical Attributes Explaining Different Stages of OG Development in Spanish Local Governments
Manuel Rodríguez Bolívar, Cinthia Villamayor Arellano, Laura Alcaide Muñoz |
387-399 |
Identification of Competencies and Teaching Models for the Governance of Smart Sustainable Cities in the South American Context
Aurora Sanchez-Ortiz, Mauricio Solar, Elsa Estevez, Gabriela Viale-Pereira |
400-411 |
