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Collaborative, Trusted and Privacy-Aware e/m-Services
Christos Douligeris, Nineta Polemi, Athanasios Karantjias, Winfried Lamersdorf (Eds.)
Front Matter

Keynote Speech

Technology Regulation 2.0?
Andreas Mitrakas

Trust and Privacy

Order Effects in Observations of Stated and Revealed Privacy Preferences
Christian Flender
A User Privacy Protection Technique for Executing SQL over Encrypted Data in Database Outsourcing Service
T. Hue, D. Thuc, T. Thuy, Isao Echizen, S. Wohlgemuth
Assessing Emotions Related to Privacy and Trust in Personalized Services
Ilias Pappas, Michail Giannakos, Panos Kourouthanassis, Vassilios Chrissikopoulos
Trust and Privacy in the Shift from E-Commerce to M-Commerce: A Comparative Approach
Panagiota Papadopoulou, Jean-Eric Pelet

Security, Access Control and Legal Requirements in Cloud Systems

A Cloud Provider Description Schema for Meeting Legal Requirements in Cloud Federation Scenarios
George Kousiouris, George Vafiadis, Marcelo Corrales
Migrating into the Cloud: Identifying the Major Security and Privacy Concerns
Christos Kalloniatis, Vassilis Manousakis, Haralambos Mouratidis, Stefanos Gritzalis
A Methodology for the Development and Verification of Access Control Systems in Cloud Computing
Antonios Gouglidis, Ioannis Mavridis

Protocols, Regulation and Social Networking

Simple Mail Delivery Protocol
Dimitris Zisiadis, Spyros Kopsidas, Leandros Tassiulas
Why Are Users of Social Media Inclined to Word-of-Mouth?
Patrick Mikalef, Adamantia Pateli, Michail Giannakos
Analysis of Social Network Dynamics with Models from the Theory of Complex Adaptive Systems
Ilias Lymperopoulos, George Lekakos
Evaluation of Spectrum Rights for Radio Broadcasting Operators
Spyros Polykalas, Ulrich Stumpf

Adoption Issues in e/m-Services

Using the NETC@RDS Approach as a Basis for Cross-Border Electronic Authentication
George Pangalos, Noel Nader, Ioannis Pagkalos
SWOT Analysis of a Portuguese Electronic Health Record
Rui Pereira, Maria Salazar, António Abelha, José Machado
Discovering Authentication Credentials in Volatile Memory of Android Mobile Devices
Dimitris Apostolopoulos, Giannis Marinakis, Christoforos Ntantogian, Christos Xenakis

New Services Adoption and Ecological Behaviour

Conceptualizing Perceived Benefits and Investigating Its Role in Adoption of Tablet Computers among Newspaper Subscribers
Jari Salo, Sami Kajalo, Matti Mäntymäki, A. Islam
Can Gamification Increase Consumer Engagement? A Qualitative Approach on a Green Case
Stavros Lounis, Xanthippi Neratzouli, Katerina Pramatari
Designing to Promote a New Social Affordance for Energy Consumption
Lara Piccolo, Heiko Hornung, Cecília Baranauskas, Roberto Pereira
Coupons as Monetary Incentives in Participatory Sensing
Andreas Albers, Ioannis Krontiris, Noboru Sonehara, Isao Echizen

Knowledge Management and Business Processes

Foundational Ontologies for Semantic Integration in EAI: A Systematic Literature Review
Julio Nardi, Ricardo Almeida Falbo, João Almeida
Developing Innovative Services: The Case of the Airport Environment
Sofia Gkika, Katerina Fraidaki, Katerina Pramatari
Creating Knowledge within a C-Business Context: A Customer Knowledge Management View
Apostolos Skotis, Ioannis Katsanakis, Aristomenis Macris, Michael Sfakianakis
Designing and Developing a Business Continuity Plan Based on Collective Intelligence
Efstathios Fasolis, Vassilios Vassalos, Angelika Kokkinaki

Management, Policies and Technologies in e/m-Services

Rewarding In-Game Banner Ad Clicks with Tangible Incentives
Ruey Komulainen, Waqar Nadeem, Saara Satokangas, Jari Salo
Adaptive and Compliant Policy Implementation: Creating Administrative Processes Using Semantic Web Services and Business Rules
Yiwei Gong, Marijn Janssen
Designing Visual Exemplars of 3D Online Store Layout Types
Ioannis Krasonikolakis, Adam Vrechopoulos, Nancy Pouloudi, Katerina Goula
A Multicriteria Methodology for the Selection and Prioritisation of Public Services
Anna Georgiadou, Panagiotis Kokkinakos, Dimitrios Panopoulos, Sotirios Koussouris, Dimitrios Askounis
E-government Benchmarking in European Union: A Multicriteria Extreme Ranking Approach
Eleftherios Siskos, Michail Malafekas, Dimitris Askounis, John Psarras



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