Motivations to Use a Mobile Participation Application - Electronic Participation (ePart 2016) Access content directly
Conference Papers Year : 2016

Motivations to Use a Mobile Participation Application

Titiana Petra Ertiö
  • Function : Author
  • PersonId : 1022983
Sampo Ruoppila
  • Function : Author
  • PersonId : 1022984
Sarah-Kristin Thiel
  • Function : Author
  • PersonId : 1022985


This paper reports results on presumably the first city-wide mobile participation trial (Living Lab) examining citizen participation in urban planning, conducted in Turku, Finland, in 2015. The questions examined are the socio-economic characteristics of the application users, as well as their motivations to participate. The inclusion of online participation has been discussed widely in literature on e-participation and the digital divide, arguing for a great influence of socio-economic factors, interest in the topic, and users’ online skills. The results reveal that this application, too, was used predominantly by young adults and middle-aged, highly educated, and technology savvy citizens, who were already interested in urban planning. Their use of the application was motivated primarily by the opportunity to bring their own ideas and issues to the city authorities’ attention, rather than participating in missions given by the municipality or discussing planning issues with fellow citizens, indicating a rather individualistic usage interest. The location-based features and ease of use of a mobile application were valued highly. Those who idled reported predominantly technical challenges with the app.
Fichier principal
Vignette du fichier
430552_1_En_11_Chapter.pdf (3.36 Mo) Télécharger le fichier
Origin : Files produced by the author(s)

Dates and versions

hal-01637237 , version 1 (17-11-2017)





Titiana Petra Ertiö, Sampo Ruoppila, Sarah-Kristin Thiel. Motivations to Use a Mobile Participation Application. 8th International Conference on Electronic Participation (ePart), Sep 2016, Guimarães, Portugal. pp.138-150, ⟨10.1007/978-3-319-45074-2_11⟩. ⟨hal-01637237⟩
75 View
137 Download



Gmail Facebook X LinkedIn More