Exploring the Future of Public-Private eGovernment Service Delivery - Electronic Government Access content directly
Conference Papers Year : 2011

Exploring the Future of Public-Private eGovernment Service Delivery

Rex Arendsen
  • Function : Author
  • PersonId : 1016621
Marc. Hedde
  • Function : Author
  • PersonId : 1016622
Hanneke Hermsen
  • Function : Author
  • PersonId : 1016623


Intermediary service providers are important users and actors of eGovernment. This paper explores future longer-term collaborative models and partnerships between the public sector and divers new intermediaries. Four distinguished and logical scenarios of public-private cooperation around 2015 have been developed. Each ‘extrema’ presents a plausible future and specific implications and effects regarding the future role and position of the intermediary (e-)service providers. Whereas the current state-of-the-art shows a wide variety of intermediate roles, each of the future scenarios tends to stress one specific role. Being prepared for these futures is a major competitive advantage. The scenarios present the framework for assessing the impact of societal trends and present a test bed for the design of future-proof eGovernment strategies.
Fichier principal
Vignette du fichier
978-3-642-22878-0_37_Chapter.pdf (64.37 Ko) Télécharger le fichier
Origin : Files produced by the author(s)

Dates and versions

hal-01589108 , version 1 (18-09-2017)





Rex Arendsen, Marc. Hedde, Hanneke Hermsen. Exploring the Future of Public-Private eGovernment Service Delivery. 10th Electronic Government (EGOV), Aug 2011, Delft, Netherlands. pp.441-452, ⟨10.1007/978-3-642-22878-0_37⟩. ⟨hal-01589108⟩
55 View
66 Download



Gmail Facebook X LinkedIn More