Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users - Human-Computer Interaction – INTERACT 2017 - Part IV Access content directly
Conference Papers Year : 2017

Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users

Sylvan Lobo
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  • PersonId : 1026315
Ulemba Hirom
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  • PersonId : 1026317
V. S. Shyama
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  • PersonId : 1026316
Mridul Basumatori
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  • PersonId : 1026318
Pankaj Doke
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Abstract

Widespread adoption of touchscreen phones among blind users seems inevitable. Blind users face significant challenges in terms of accessibility and inclusion in the smartphone environment, despite prevalence of screen-readers and assistive software. This can lead to a variety of security and privacy risks while using smartphones. This paper presents qualitative research findings of a user study about security and usability aspects of smartphone usage by 51 blind smartphone users of age 18 to 40 years in a metropolitan city of India. We discuss the challenges users face, their coping strategies, and key insights that could inform design for security and usability.
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hal-01679788 , version 1 (10-01-2018)

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Sylvan Lobo, Ulemba Hirom, V. S. Shyama, Mridul Basumatori, Pankaj Doke. Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users. 16th IFIP Conference on Human-Computer Interaction (INTERACT), Sep 2017, Bombay, India. pp.3-22, ⟨10.1007/978-3-319-68059-0_1⟩. ⟨hal-01679788⟩
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