Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users - Human-Computer Interaction – INTERACT 2017 - Part IV
Conference Papers Year : 2017

Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users

Sylvan Lobo
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  • PersonId : 1026315
Ulemba Hirom
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  • PersonId : 1026317
V. S. Shyama
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  • PersonId : 1026316
Mridul Basumatori
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  • PersonId : 1026318
Pankaj Doke
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  • PersonId : 1026314

Abstract

Widespread adoption of touchscreen phones among blind users seems inevitable. Blind users face significant challenges in terms of accessibility and inclusion in the smartphone environment, despite prevalence of screen-readers and assistive software. This can lead to a variety of security and privacy risks while using smartphones. This paper presents qualitative research findings of a user study about security and usability aspects of smartphone usage by 51 blind smartphone users of age 18 to 40 years in a metropolitan city of India. We discuss the challenges users face, their coping strategies, and key insights that could inform design for security and usability.
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hal-01679788 , version 1 (10-01-2018)

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Sylvan Lobo, Ulemba Hirom, V. S. Shyama, Mridul Basumatori, Pankaj Doke. Coping with Accessibility Challenges for Security - A User Study with Blind Smartphone Users. 16th IFIP Conference on Human-Computer Interaction (INTERACT), Sep 2017, Bombay, India. pp.3-22, ⟨10.1007/978-3-319-68059-0_1⟩. ⟨hal-01679788⟩
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