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Table of Contents Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation Sujeet K. Sharma, Yogesh K. Dwivedi, Bhimaraya Metri, Nripendra P. Rana Front Matter Artificial Intelligence and Autonomous Systems Analysis of Factors Influencing the Adoption of Artificial Intelligence for Crime Management Praveen R.S. Gummadidala, Nanda Kumar Karippur, Maddulety Koilakuntla 3-9 Organizational Adoption of Artificial Intelligence in Supply Chain Risk Management Souma Kanti Paul, Sadia Riaz, Suchismita Das 10-15 Language Model-Driven Chatbot for Business to Address Marketing and Selection of Products Amit Kumar Kushwaha, Arpan Kumar Kar 16-28 Using Work System Theory, Facets of Work, and Dimensions of Smartness to Characterize Applications and Impacts of Artificial Intelligence Steven Alter 29-42 Visualising the Knowledge Domain of Artificial Intelligence in Marketing: A Bibliometric Analysis Elvira Ismagiloiva, Yogesh K. Dwivedi, Nripendra P. Rana 43-53 Emerging Technologies and Emergent Workplaces: Findings from an Ethnographic Study at an Indian IT Organization Vinay Reddy Venumuddala, Rajalaxmi Kamath 54-66 Learning Environments in the 21st Century: A Mapping of the Literature Ilias Pappas, Dag Håkon Oslen, Tumaini Kabudi 67-76 Artificial Intelligence in Practice – Real-World Examples and Emerging Business Models Jayanthi Radhakrishnan, Sumeet Gupta 77-88 Determinants and Barriers of Artificial Intelligence Adoption – A Literature Review Jayanthi Radhakrishnan, Manojit Chattopadhyay 89-99 Public Policy and Regulatory Challenges of Artificial Intelligence (AI) Santosh K. Misra, Satyasiba Das, Sumeet Gupta, Sujeet K. Sharma 100-111 Big Data and Analytics Value Creation from the Impact of Business Analytics Hari Saravanabhavan, Seetha Raman, K. Maddulety 115-125 Exploring Associations Between Participant Online Content Engagement and Outcomes in an Online Professional Development Programme Ketan S. Deshmukh, Vijaya Sherry Chand, Kathan D. Shukla, Arnab K. Laha 126-136 Exploring the Students Feelings and Emotion Towards Online Teaching: Sentimental Analysis Approach T. Praveenkumar, A. Manorselvi, K. Soundarapandiyan 137-146 Blockchain Blockchain in Supply Chain Management: A Review of the Capability Maturity Model R. Balakrishnan Unny, Bhajan Lal 149-158 Indian MSME’s Sustainable Adoption of Blockchain Technology for Supply Chain Management: A Socio-Technical Perspective Vineet Paliwal, Shalini Chandra, Suneel Sharma 159-165 A Study on Calendar Anomalies in the Cryptocurrency Market D. Susana, S. Sreejith, J. K. Kavisanmathi 166-177 Does Herding Behaviour Among Traders Increase During Covid 19 Pandemic? Evidence from the Cryptocurrency Market D. Susana, J. K. Kavisanmathi, S. Sreejith 178-189 Diffusion and Adoption Technology Investigating the Effect of User Reviews on Mobile Apps: The Role of Customer Led Innovation Miriam Erne, Zhiying Jiang, Vanessa Liu 193-200 Education Transformation Using Block Chain Technology - A Student Centric Model Shankar Subramanian Iyer, A. Seetharaman, K. Maddulety 201-217 Adopting Learning Analytics to Inform Postgraduate Curriculum Design Denis Dennehy, Kieran Conboy, Jaganath Babu, Johannes Schneider, Joshua Handali, Jan Vom Brocke, Benedikt Hoffmeister, Armin Stein 218-230 User Adoption of eHRM - An Empirical Investigation of Individual Adoption Factors Using Technology Acceptance Model Suryanarayan Iyer, Ashis K. Pani, L. Gurunathan 231-248 Micro-foundations of Artificial Intelligence Adoption in Business: Making the Shift Amit Kumar Kushwaha, Arpan Kumar Kar 249-260 Pandemic Pandemonium and Remote Working: An Investigation of Determinants and Their Contextual Behavior in Virtualization of Work-From-Home (WFH) Process Kalyan Prasad Agrawal, Ashis K. Pani, Rajeev Sharma 261-273 Psychological Determinants of Consumer’s Usage, Satisfaction, and Word-of-Mouth Recommendations Toward Smart Voice Assistants Anubhav Mishra, Anuja Shukla 274-283 Antecedents to Continuance Intention to Use eGovernment Services in India Brinda Sampat, Kali Charan Sabat 284-291 Re-imagining the Use of Data Standards for Retail Products: The Case of GS1 Through a Service-Dominant Logic Shirish C. Srivastava, Stéphane Cren 292-297 Adoption of Digital Innovation in Crop Insurance - A Data Analytics Based Benchmarking Study of Samrakshane Portal in Karnataka Madhuchhanda Das Aundhe, Jang Bahadur Singh, N. Ramesh, M. Vimalkumar 298-306 Re-imagining Technology Adoption Research Beyond Development and Implementation: ITOps as the New Frontier of IS Research Archimedes T. Apronti, Amany Elbanna 307-319 Working from Home During Covid-19: How Do We ‘Do’ Social Interaction at a Distance? Banita Lal, Yogesh K. Dwivedi, Markus Haag 320-328 CIPPUA: Towards Coherence and Impact in ICT4D/IS A. Kayode Adesemowo 329-340 Exploring Causal Factors Influencing Enterprise Architecture Failure Yiwei Gong, Marijn Janssen 341-352 Comparative Study of Nature-Inspired Algorithms Mohammad Abdullah Tahir, Hasan Faraz Khan, Mohammad Mohsin Khan 353-361 Emerging Technologies in e-Governance “#Government” - Understanding Dissemination, Transparency, Participation, Collaboration and Engagement on Twitter for Citizens Purva Grover, Arpan Kumar Kar 365-376 An Intention-Adoption Behavioral Model for Open Government Data in Pakistan’s Public Sector Organizations–An Exploratory Study Muhammad Mahboob Khurshid, Nor Hidayati Zakaria, Muhammad Irfanullah Arfeen, Ammar Rashid, Hafiz Shehzad, Mohammad Nazir Ahmad 377-388 Exploring the Adoption of Multipurpose Community Telecentres in Sub-Saharan Africa Josue Kuika Watat 389-400 Digital Identity Evaluation Framework for Social Welfare Umar Bashir Mir, Arpan Kumar Kar, Manmohan Prasad Gupta 401-414 Exploring Net Benefits in the Context of an E-Government Project Ambuj Anand 415-421 Emerging Technologies in Consumer Decision Making and Choice Impact of Digital Transformation on Retail Banking Industry in the UAE Umesh Kothari, A. Seetharaman 425-438 Information Seeking Behaviour in Online Shopping Christina Sanchita Shah, Anindita Paul 439-450 Developing a Model for Green IS Adoption in Indian Banking and IT Industries Monika Singh, Ganesh P. Sahu 451-462 Consumer Insight on Driverless Automobile Technology Adoption via Twitter Data: A Sentiment Analytic Approach Michael Adu Kwarteng, Alex Ntsiful, Raphael Kwaku Botchway, Michal Pilik, Zuzana Komínková Oplatková 463-473 A Study on the Factors Influencing Behavioral Intention of Indian Consumers in Adopting Voice Assistants Dimple Kaul, Mohak Shah, Neeraj Dhakephalkar 474-483 A Study on Attributes of Websites with Specific Reference to Online Purchase Intentions of Baby Products in Chennai E. Pradeep, R. Arivazhagan 484-492 Customers Interest in Buying an Electric Car: An Analysis of the Indian Market M. Prabaharan, M. Selvalakshmi 493-509 The Impact of Digital Marketing on Exploratory Buying Behavior Tendencies (EBBT) K. K. Roshni, T. Shobana, R. Shruthi 510-519 Fin-Tech Applications Influence of FinTech Companies on Banking Landscape an Exploratory Study in Indian Context Parvathy Venkatachalam 523-528 Is Cash Still the Enemy? The Dampening of Demonetization’s Ripple Effect on Mobile Payments U. Mahesh Balan, Abhipsa Pal 529-540 Explaining Variation in Adoption of FinTech Products and Services Among Citizens: A Multilevel Model Ben Krishna, Satish Krishnan 541-552 Investor’s Perception Towards Mutual Fund Investing on the Rise of Digitalization in Indian Mutual Fund Industry K. Pushpa Raj, B. Shyamala Devi 553-560 Financial Inclusion via Mobile Banking – A Comparison Between Kenya and India M. C. Arthi, Kavitha Shanmugam 561-569 The Evolution of Causal Mechanisms that Drive the Diffusion of Platforms: Investigating Corrective Mechanisms Abhinay Puvvala, Shane Mcloughlin, Brian Mclafferty, Yuliia Yehorova, Brian Donnellan 570-580 Performance Modelling on Banking System: A Data Envelopment Analysis-Artificial Neural Network Approach Bangarwa Preeti, Supriyo Roy 581-597 Healthcare Information Technology Physicians’ and Nurses’ Perceived Threats Toward Health Information Technology: A Military Hospital Case Study Mansor Alohali, Fergal Carton, Yvonne O’connor 601-613 Multiple Machine Learning Models for Detection of Alzheimer’s Disease Using OASIS Dataset Preety Baglat, Ahmad Waleed Salehi, Ankit Gupta, Gaurav Gupta 614-622 Social Media and Public Health Emergency of International Concern: The COVID-19 Outbreak Josue Kuika Watat, Magaly Moukoko Mbonjo 623-634 Factors Influencing AI Implementation Decision in Indian Healthcare Industry: A Qualitative Inquiry Vranda Jain, Nidhi Singh, Sajeet Pradhan, Prashant Gupta 635-640 Understanding Factors Influencing the Usage Intention of Mobile Pregnancy Applications Brinda Sampat, Ashu Sharma, Bala Prabhakar 641-654 Internet of Things A Data Driven Approach for Customer Relationship Management for Airlines with Internet of Things & Artificial Intelligence Rajesh G. Pillai, Poonam Devrakhyani 657-672 IoT Based Climate Control Systems Diffusion in Intelligent Buildings - A System Dynamics Model Arunvel Thangamani, L. S. Ganesh, Anand Tanikella, A. Meher Prasad 673-684 Occupant Adoption of IoT Based Environment Service in Office Spaces: An Empirical Investigation Arunvel Thangamani, L. S. Ganesh, Anand Tanikella, A. Meher Prasad 685-693 Contribution of Trust Factor Towards IOT Diffusion – An Empirical Study Using Acceptance Model Reuban Gnana Asir, Hansa Lysander Manohar 694-706 Design Space Exploration for Aerospace IoT Products Thirunavukkarasu Ramalingam, Joel Otto, Benaroya Christophe 707-721

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