This chapter presents the outcomes of the first stage of ESISTE (Expert System Interaction Structured To Education), an interdisciplinary research project aimed at designing and developing an interactive system for the management of ICF-CY classification (International Classification of Functioning, Disability and Health – Children and Youth) in primary, secondary, and higher education levels in Italy. The goal of the project is to enable the inclusion in the education system of students with special needs involving in the process their teachers, family members, close friends, healthcare professionals and other stakeholders.