Challenges and Opportunities in ‘Last Mile’ Logistics for On-Line Food Retail - Advances in Production Management Systems: The Path to Intelligent, Collaborative and Sustainable Manufacturing Access content directly
Conference Papers Year : 2017

Challenges and Opportunities in ‘Last Mile’ Logistics for On-Line Food Retail


Conventional approaches to logistics for food retail continue to be challenged by the rapid growth of on-line food retail. At the same time, ‘last mile’ logistics optimization for on-line retail also face challenges as changing consumer expectations, habits and purchasing patterns intersect with the increasing density of urban environments. Numerous considerations are already in play around servicing of last mile logistics for on-line food retail including whether it is home delivery or pick-up; delivery is attended or not; and, whether the service is managed in-house or out-sourced to third party providers. Selecting the appropriate distribution and delivery channel is challenging with choices intimately related to the variety and price of products offered for sale (premium or discount) as well as the delivery times promoted to prospective customers. Beyond these pragmatic considerations, are also changing consumer expectations and preferences, innovations in new technology, provenance & traceability, seasonality and emerging reverse logistics issues linked to ‘green’ carbon miles considerations. This paper systematically explores these issues emerging in online food retail logistics.
Fichier principal
Vignette du fichier
456373_1_En_15_Chapter.pdf (324.4 Ko) Télécharger le fichier
Origin : Files produced by the author(s)

Dates and versions

hal-01707239 , version 1 (12-02-2018)





Jacques Trienekens, Hans-Henrik Hvolby, Paul Turner. Challenges and Opportunities in ‘Last Mile’ Logistics for On-Line Food Retail. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2017, Hamburg, Germany. pp.122-129, ⟨10.1007/978-3-319-66926-7_15⟩. ⟨hal-01707239⟩
144 View
273 Download



Gmail Facebook X LinkedIn More