Understanding the Development Implications of Online Outsourcing - Information and Communication Technologies for Development Access content directly
Conference Papers Year : 2017

Understanding the Development Implications of Online Outsourcing

Fareesa Malik
  • Function : Author
  • PersonId : 1023984
Brian Nicholson
  • Function : Author
  • PersonId : 1008575
Richard Heeks
  • Function : Author
  • PersonId : 1023886

Abstract

Online outsourcing (OO) involves global outsourcing of tasks from clients to freelancers via platforms such as Upwork, Guru, Freelancer and Fiverr. Governments and donor agencies in several developing countries are currently starting OO training initiatives to enable access to digital livelihoods for marginalised groups such as youth and women. However, little is known about the impact of these initiatives and in response this paper reports on empirical research into OO projects in Pakistan. Supported by the sustainable livelihoods framework, the analysis shows a context of politico-economic vulnerability. Many freelancers do not succeed but some entrepreneurial individuals motivated by earnings potential are able to generate sufficient livelihoods. Contrary to an image of deinstitutionalised work, this form of digital labour involves a substantial institutional ecosystem. This implies a broad range of stakeholders including the platforms, formal interventions from policymakers and development agencies and the creation of informal support mechanisms.
Fichier principal
Vignette du fichier
450518_1_En_35_Chapter.pdf (367.29 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-01650099 , version 1 (28-11-2017)

Licence

Attribution

Identifiers

Cite

Fareesa Malik, Brian Nicholson, Richard Heeks. Understanding the Development Implications of Online Outsourcing. 14th International Conference on Social Implications of Computers in Developing Countries (ICT4D), May 2017, Yogyakarta, Indonesia. pp.425-436, ⟨10.1007/978-3-319-59111-7_35⟩. ⟨hal-01650099⟩
135 View
214 Download

Altmetric

Share

Gmail Facebook X LinkedIn More