Health Information Systems in Indonesia: Understanding and Addressing Complexity - Information and Communication Technologies for Development
Conference Papers Year : 2017

Health Information Systems in Indonesia: Understanding and Addressing Complexity

Jorn Braa
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  • PersonId : 1023948
Sundeep Sahay
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  • PersonId : 1023951
John Lewis
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  • PersonId : 1023947
Wilfred Senyoni
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  • PersonId : 1023949

Abstract

The article is addressing the problem posed by fragmented and poorly coordinated Health Information Systems (HIS) in developing countries within the framework of complexity. HISs that can provide quality data for monitoring, management and health services provision are important for countries, which requires a sensitive understanding of complexity and how they can be managed. Using a case from Indonesia, we discuss the challenges of integrating HIS using the concept of attractor for change from the field of Complex Adaptive Systems (CAS). The dashboard is positioned as such an attractor as a means to get different stakeholders to discuss and reach a consensus on how to integrate and share data without disturbing the underlying systems too much. A more generic model to manage complexity is proposed.
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hal-01650080 , version 1 (28-11-2017)

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Jorn Braa, Sundeep Sahay, John Lewis, Wilfred Senyoni. Health Information Systems in Indonesia: Understanding and Addressing Complexity. 14th International Conference on Social Implications of Computers in Developing Countries (ICT4D), May 2017, Yogyakarta, Indonesia. pp.59-70, ⟨10.1007/978-3-319-59111-7_6⟩. ⟨hal-01650080⟩
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