Smart Products are ubiquitous in enterprise’s businesses. They communicate over cross-company networks and generate a large quantity of data. By analyzing and filtering these data, enterprises are enabled to create innovative business models. These service innovations are offered to companies on service platforms. Furthermore, these platforms can be integrated in the innovation process. Users are enabled to voice their needs with respect to a particular service on this platform. A group of service enterprises address these demands by using the platform as a collaborative network and form a short-term virtual enterprise. They jointly develop a customer-specific service. There are some obstacles that need to be overcome in order to operate such platforms and form collaborative networks on them. This paper identifies and analyses the platform’s framework conditions which are required to address this issue and allow the enterprises to form a short-term virtual enterprise. Based on this work, the concept of such a platform can be defined in a next step.