Social Implications of Introducing Innovative Technology into a Product-Service System: The Case of a Waste-Grading Machine in Electronic Waste Management - Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth - Part II Access content directly
Conference Papers Year : 2015

Social Implications of Introducing Innovative Technology into a Product-Service System: The Case of a Waste-Grading Machine in Electronic Waste Management

Abstract

This paper examines the social implications of introducing a new technology into the product-service system (PSS) of electronic waste management (EWM). Using a previously established set of social sustainability key performance indicators (KPIs) targeting the operations level (i.e. impacts on EWM operators), social implications are examined in a case where a specific innovative new technology is introduced to replace manual sorting of e-waste into re-use, refurbish and recycle fractions. The social sustainability KPIs were applied to the case as a structured interview guide. The results showed that the KPI framework provided a good basis for examining the social impacts and also stimulated discussions about potential business impacts based on the human resources in the system. The framework showed that the implementation supported proactive social sustainability, but some additional conditions need to be addressed by the customer organization to make sure that potential risks (identified in the interview) are mitigated.
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hal-01431148 , version 1 (10-01-2017)

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Naghmeh Taghavi, Ilaria Barletta, Cecilia Berlin. Social Implications of Introducing Innovative Technology into a Product-Service System: The Case of a Waste-Grading Machine in Electronic Waste Management. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. pp.583-591, ⟨10.1007/978-3-319-22759-7_67⟩. ⟨hal-01431148⟩
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