Interventions for the Co-creation of Inter-organizational Business Process Change - Advances in Production Management Systems: Innovative Production Management Towards Sustainable Growth - Part II Access content directly
Conference Papers Year : 2015

Interventions for the Co-creation of Inter-organizational Business Process Change

Riitta Smeds
  • Function : Author
  • PersonId : 997820
Rita Lavikka
  • Function : Author
  • PersonId : 997821
Miia Jaatinen
  • Function : Author
  • PersonId : 997801
Antero Hirvensalo
  • Function : Author
  • PersonId : 997822

Abstract

This paper increases scientific knowledge about developmental interventions in inter-organizational processes by applying coordination theory. The interventions interfere intentionally with the process they aim to develop, reveal interdependencies between the participants, and coordinate their interaction for knowledge creation. The three elements of the developmental intervention are: (1) the participants from the different organizations, (2) the boundary objects that represent the inter-organizational business process, (3) the external facilitator, responsible for designing the other two elements, and for establishing among the participants the knowledge-creating conversational interaction mediated by boundary objects. In a successful intervention, the facilitator and the participants co-develop the necessary coordination mechanisms to support the knowledge co-creation of the participants from the different companies towards the common goal, i.e. the shared knowledge about the inter-organizational process.
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hal-01431103 , version 1 (10-01-2017)

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Riitta Smeds, Rita Lavikka, Miia Jaatinen, Antero Hirvensalo. Interventions for the Co-creation of Inter-organizational Business Process Change. IFIP International Conference on Advances in Production Management Systems (APMS), Sep 2015, Tokyo, Japan. pp.11-18, ⟨10.1007/978-3-319-22759-7_2⟩. ⟨hal-01431103⟩
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