Personalized Support with ‘Little’ Data - Creating Value for All Through IT (TDIT 2014) Access content directly
Conference Papers Year : 2014

Personalized Support with ‘Little’ Data

Peter Bednar
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Peter Imrie
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Christine Welch
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In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.
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Dates and versions

hal-01381206 , version 1 (14-10-2016)





Peter Bednar, Peter Imrie, Christine Welch. Personalized Support with ‘Little’ Data. Transfer and Diffusion of IT (TDIT), Jun 2014, Aalborg, Denmark. pp.355-358, ⟨10.1007/978-3-662-43459-8_24⟩. ⟨hal-01381206⟩
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