Developing a Knowledge Management System Using an Ontological Approach in Global Organization - Service Science and Knowledge Innovation (ICISO 2014) Access content directly
Conference Papers Year : 2014

Developing a Knowledge Management System Using an Ontological Approach in Global Organization

Seung-Hwa Chung
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Mark Cook
Lily Sun
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Abstract

This paper introduces an ontology-based knowledge model for knowledge management. This model can facilitate knowledge discovery that provides users with insight for decision making. The users requiring the insight normally play different roles with different requirements in an organization. To meet the requirements, insights are created by purposely aggregated transactional data. This involves a semantic data integration process. In this paper, we present a knowledge management system which is capable of representing knowledge requirements in a domain context and enabling the semantic data integration through ontology modeling. The knowledge domain context of United Bible Societies is used to illustrate the features of the knowledge management capabilities.
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hal-01350941 , version 1 (02-08-2016)

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Seung-Hwa Chung, Simon Robertson, Andre Minnaar, Mark Cook, Lily Sun. Developing a Knowledge Management System Using an Ontological Approach in Global Organization. 15th International Conference on Informatics and Semiotics in Organisations (ICISO), May 2014, Shanghai, China. pp.340-347, ⟨10.1007/978-3-642-55355-4_35⟩. ⟨hal-01350941⟩
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