Improvement Method of Service Productivity for Taxi Company - Advances in Production Management Systems: Competitive Manufacturing for Innovative Products and Services - Part II
Conference Papers Year : 2013

Improvement Method of Service Productivity for Taxi Company

Takashi Tanizaki
  • Function : Author
  • PersonId : 991838

Abstract

We propose improvement method of service productivity for Taxi Company of rearranging taxi drivers working hours. There are two ways a taxi company gets customers. One is to deliver taxi for a telephone request, and the other is to get customers on street. In Japan, there are many taxi companies where the ratio of the former method is higher. Therefore we research rearrangement method of the taxi drivers working hours so as to operate many taxis with many telephone requests. We find it effective strategy to increase taxi drivers in midnight and early morning with many customers per taxi instead of decreasing taxi drivers in daytime with few customers per taxi.
Fichier principal
Vignette du fichier
978-3-642-40361-3_42_Chapter.pdf (521.98 Ko) Télécharger le fichier
Origin Files produced by the author(s)
Loading...

Dates and versions

hal-01470638 , version 1 (17-02-2017)

Licence

Identifiers

Cite

Takashi Tanizaki. Improvement Method of Service Productivity for Taxi Company. 19th Advances in Production Management Systems (APMS), Sep 2012, Rhodes, Greece. pp.329-336, ⟨10.1007/978-3-642-40361-3_42⟩. ⟨hal-01470638⟩
394 View
168 Download

Altmetric

Share

More