“Development and Management Framework of Smart Home Services (SNAPAS)” is an innovative system, which seeks to fill the market niche of Smart Home services and fully complies with the priorities of scientific development approved by the European Parliament and Council. Framework is characterized by an open component-based pluggable architecture, which provides new forms of interactive services in home environments, including the third-party service providers in the business model. SNAPAS is intended to develop, provide and control the services of Smart Home.Statistical research shows that the most important groups of Smart Home services are comfort, energy efficiency, and security. The most important are the energy efficiency services, because 76.3 % of all respondents would like to improve their heating system.